What is your pricing structure?

My services are offered through prepaid blocks of time, providing you with flexibility and adaptability. Rather than fixed-rate retainers or upfront project quotes, which may not account for the unique variables of each project, this approach allows us to tailor our collaboration to your evolving needs. While I do offer smaller, easily definable packages, the majority of our work will be customized to fit your specific requirements as they arise.

Given the variable nature of project timelines, there’s no need for you to feel pressured to utilize services unnecessarily. Instead, you can conveniently prepay for my time in advance and renew as your needs evolve. This flexible, tiered pricing approach ensures you receive the support you need precisely when you need it, without the commitment of a retainer.

See rates and a better snapshot of my services in the last question below:

Do you work with clients on individual, short-term projects?

Yes, I have a combination of long-term and short-term clients at all times.

Can I hire you for one-off scenarios?

Yes, I can step in to assist with one project, automating your workflow or setting up just one area of your business.

I’m overwhelmed and not even sure what I need, can you help me without much direction?

Yes, problem solving is my speciality. I have an innate ability to spot areas that need attention and require very little direction to take the necessary action to resolve pain points.

Help me understand why I should hire you?

Running a business is an intimately personal endeavor, and nobody understands your business quite like you do. Opening up your finances, workflows, ideas, and vision to someone else requires a great deal of vulnerability. I want you to know that I take this responsibility seriously.

When it comes to partnering with you, I offer more than just technical expertise, operational efficiency, proactivity, and strategic thinking. I also bring a deep sense of empathy and emotional intelligence to the table. In both my personal and professional life, I prioritize continuous growth and development, and I am committed to bringing that dedication to every conversation and challenge we face together.

Lastly, I consider myself to be resilient and resourceful. I have a scrappy attitude that enables me to protect your money and your business throughout our journey.

If what I've shared resonates with you, it could be a strong indication that we are well-suited and have the potential to create a mutually beneficial partnership. This opens up exciting possibilities for us to collaborate closely in the near future!

What skills do you bring to the table and how much do you charge?

There are exceptions to a few of my offerings but most tasks and projects are charged by the hour. I bring the following skillsets to your business and I've provided examples of the average pay for each:

Client Success & Relationship Management:

Enhancing client satisfaction and retention through effective communication and personalized interactions.

Proven ability to juggle multiple tasks simultaneously while maintaining strict confidentiality.

Operational & Systems Excellence:

Automating processes and building systems for customer lifecycle management using platforms like Zapier, AI Tools, and API.

Optimizing lead nurturing from onboarding to offboarding.

Strategic Automation & Values Alignment:

Integrating task automation to reduce manual intervention.

Fostering an authentic workplace environment and enhancing client interactions.

Leadership and Organizational Development:

Pioneering team development curriculums.

Serving as a confidential coach to foster continuous improvement.

Event Coordination and Communication Expertise:

Acting as the primary contact and client success leader for major events.

Leading impactful presentations and crafting tailored communications.

System Integration and Operational Efficiency:

Utilizing software integration to drive system enhancements.

Implementing process improvements and cost-saving measures.

Communication and Project Management Excellence:

Establishing clear communication with executives, agents, and stakeholders.

Managing onboarding, IT, and training solutions effectively.

Stakeholder Engagement and Service Delivery:

Spearheading cross-functional change initiatives.

Enhancing understanding and engagement through tailored communication styles.

Operational Leadership and Efficiency:

Managing daily operations and driving significant financial turnover.

Coordinating with cross-functional teams to develop and implement strategic project plans.

Strategic Event Management and Marketing:

Orchestrating high-profile events and developing marketing strategies aligned with client objectives.

Technical Competencies:

Proficient in Microsoft Office Suite 365, Google Workspace, Canva, Excel, Monday.com, Zapier, CRM, Project Management Software, ClickUp, Wordpress, and Airtable.

Skilled in task management, Kanban boards, workflow automation, real-time dashboards, client portals, real-time messaging, AI tools, and integrations.

Average Hourly Rates

Executive Assistant: $20 - $35 per hour

Project Coordinator: $25 - $40 per hour

Client Success Manager: $30 - $50 per hour

Operations Manager: $30 - $60 per hour

Event Coordinator: $20 - $35 per hour

Automation Specialist: $40 - $70 per hour

Office Manager: $20 - $35 per hour

My hourly rate: $50-55 per hour based on the tiered package you choose